At Shrivastava Law Associates, we advise businesses operating in the digital marketplace on legal, regulatory, and contractual aspects of e-commerce. Our team supports startups, platforms, and established enterprises in building compliant and scalable online business models.
We understand that e-commerce operates at the intersection of multiple laws, including consumer protection, data privacy, taxation, and intermediary regulations. Accordingly, we provide clear and practical guidance to help clients manage risks while enabling smooth business operations.
Our Areas of Focus
- E-Commerce Regulatory Advisory
Advising on applicable laws, including consumer protection, IT regulations, intermediary guidelines, and sector-specific requirements. - Platform Structuring & Compliance
Assisting in structuring marketplace and inventory-based models in line with Indian regulatory frameworks. - Drafting Website & Platform Documents
Preparation of terms of use, privacy policies, seller agreements, return/refund policies, and disclaimers. - Consumer & Seller Disputes
Handling disputes arising between platforms, sellers, and consumers, including representation before relevant forums. - Data Protection & Privacy
Advising on collection, storage, and processing of user data in compliance with applicable data protection laws. - Payment & Fintech Integration
Legal support relating to payment gateways, digital payments, and associated compliance requirements. - Advertising & Marketing Compliance
Advising on promotional practices, influencer marketing, and compliance with advertising standards.
Why Clients Work With Us
- Clear and business-focused legal advice for digital operations
- Understanding of evolving e-commerce and technology regulations
- Practical solutions aligned with business scalability
- Experience in handling platform-related disputes and compliance
- Responsive and partner-led client engagement
Our Approach
We begin by understanding the client’s business model, platform structure, and operational processes. Based on this, we identify applicable legal requirements and potential risks.
Our team then works closely with clients to implement compliant frameworks, draft essential documentation, and address disputes or regulatory concerns, ensuring that the business operates smoothly within the legal landscape.
